Privacy Policy

At Donecia’s Crafts, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.doneciascrafts.com or make a purchase from us.

1. Information We Collect

We collect different types of information to provide and improve our services:

A. Personal Information
When you make a purchase or interact with our website, we may collect:

Name, email address, phone number
Billing and shipping address
Payment details (processed securely through third-party providers)
B. Automatically Collected Information
When you visit our website, we may automatically collect:

Device Information: IP address, browser type, operating system
Usage Data: Pages visited, time spent on site, purchase history
Cookies & Tracking Technologies: Used for site analytics, marketing, and personalization
C. Social Media & Third-Party Integrations
If you engage with our content on Instagram, Facebook, or TikTok, we may receive data as permitted by your privacy settings on those platforms.

2. How We Use Your Information

We use the collected information to:
✅ Process orders, payments, and shipping
✅ Improve customer service and support
✅ Send promotional emails, offers, and updates (with your consent)
✅ Analyze website traffic and enhance user experience
✅ Prevent fraud and ensure secure transactions